Regiondo and Manawa

We regularly receive questions from our professional partners about online booking and the different options available. We have therefore drawn up a list of recurring questions and sent them to all our connected booking software partners so that they can answer them directly in a dedicated article for our outdoor and adventure partners.

Discover Regiondo, partner connected via API with Manawa.com

Reservation software responses are not moderated. You will find their answers as they were sent to us.

What is Regiondo?

Regiondo: Unlocking Online Growth for Your Tour & Activity Business

Imagine: effortless online bookings, streamlined operations, and a flood of satisfied customers. Regiondo makes it a reality.

Tired of:

• Juggling multiple booking platforms? Regiondo consolidates everything into one powerful, user-friendly system.
• Losing revenue to manual booking processes? Say goodbye with Regiondo's secure online payment processing.
• Missing out on key channels? Reach millions through seamless OTA integrations (think Manawa, GetYourGuide).
• Drowning in paperwork? Automate bookings, confirmations, and cancellations for stress-free management.

Regiondo empowers you to:

• Boost bookings: Convert website visitors into customers with captivating listings and a frictionless booking experience.
• Maximize revenue: Eliminate manual errors and hidden fees with built-in payment processing.
• Delight customers: Offer personalized booking options, automated communication, and mobile-first experience.
• Streamline operations: Manage everything from bookings and calendars to marketing and promotions from one central hub.
• Scale your business: Integrate with leading tools, access powerful reporting, and gain actionable insights for growth.

Join the thousands of successful tours and activities in Europe who trust Regiondo. Stop managing bookings, start maximizing profits. Schedule a demo today and discover how Regiondo can transform your business!

Regiondo partners

Customers

• Since 2012 we have been helping over 5,000 tour and activity providers use Regiondo with over 350 million in revenue generated during the last 12 months.
• Over 100 Destination Management Organizations (DMOs) work with us, including strong partners such as Expérience Côte d'azur (FR), Appennino Incoming (IT) and InBerlinReisen (DE)

OTAs

• Regiondo has a network of over 200 OTAs, including GetYourGuide, Viator and Manawa. This enables tour and activity providers to maximize their reach.
• Google Things to Do can also be used to connect experiences using Regiondo. This is definitely worth considering, because: More than 80% of bookings are made after a search on Google

What are the four main added values of Regiondo for outdoor professionals?

1. Weather Cancellation Flexibility: Regiondo offers hassle-free rescheduling or refunds in case of inclement weather, ensuring customer satisfaction and preserving your reputation even when the elements aren't favorable.
2. Effortless No-Show Management: Say goodbye to the frustrations of no-shows and disjointed booking processes with Regiondo's streamlined system, minimizing hassle and maximizing efficiency.
3. Market Expansion Opportunities: Access new markets and boost your visibility with Regiondo's seamless integration with online travel agencies (OTAs), tapping into a broader audience eager for outdoor adventures and experiences.
4. Enhanced Customer Satisfaction: Regiondo prioritizes the customer journey from booking to adventure, providing personalized communications and memorable experiences that foster repeat business and positive reviews, ultimately driving customer satisfaction

What types of outdoor professionals can use Regiondo? Do you have any references?

Regiondo's versatility makes it suitable for a wide range of outdoor activity operators. Today, we partner with operators offering land-, water-, and air-based activities, as well as winter and summer activities.

Following some references from our partners:

• Airgasmo
  Collaboration with Regiondo gives us more time for what’s fun. (Alex Thomson, General Manager)
• SUP LASS Paddle Adventure
  Working with Regiondo means working with real people, who you can develop a relationship with. Thanks to Regiondo, our customers enjoy a more user-friendly system and smoother booking processes. (Caroline Dawson, Owner)
• Estérel Adventures
  Thanks to Regiondo, we’ve been able to offer our activities directly online on our website, as well as on the websites of our reseller partners. As a results, 95% of our bookings are digitalized via the booking system (Célia Dumoulin, Happiness Manager)

Regiondo

How does it work and how much does it cost?

1. Visit the Regiondo website (https://pro.regiondo.com/) and click “Book a demo” button. A Regiondo employee will contact you shortly afterwards to explain the next steps and to arrange a web demo appointment with you.
2. During the next steps you will be introduced to the Regiondo system in detail. We will show you in detail how Regiondo can solve your daily
   problems and support you beyond. We will also advise you on the most suitable Regiondo plan based on your individual requirements and our experience.
3. Select one of the three Regiondo plans, each catering to different business sizes and needs: Starter, Advanced, and Enterprise.
   1. Starter Plan at €49 per month: Launch your online booking effortlessly getting started with streamlined booking management and growing your customer base.
   2. Advanced Plan at €99 per month: Scale your business efficiently with powerful tools for managing larger bookings, reaching new audiences, and gaining valuable data to optimize your operations.
   3. Enterprise Plan at €199 per month: Unlock limitless possibilities with comprehensive control, advanced customization, and dedicated support to help you manage large-scale operations and achieve your strategic business goals. *
4. Afterwards your individual onboarding process with a dedicated 4 onboarding manager starts.

*In addition to the monthly subscription fee, you will pay per-transaction
fees for each booking made through the platform and usual payment transaction costs.

How long does it take professionals to set it up? Is it complicated?

Regiondo offers a comprehensive onboarding process designed to smoothly integrate the ticket shop into your website and ensure successful management of your tours and activities within days. Here's a breakdown of what you can expect:

Preparation:

• Dedicated Onboarding Manager: Upon signing up, you'll be assigned a dedicated onboarding manager who will guide you through the entire onboarding process and be your point of contact for ongoing support. Available languages for personal onboarding are English, French, German, Italian, Spanish, and Portuguese.
• Data & Content Upload: You'll be provided with templates and tools to easily upload your existing data, including activity descriptions, pricing, images, and availability.
• Platform Familiarization: Regiondo offers extensive online resources to
  familiarize yourself with the platform functionalities before diving in.

Initial Setup:

• Activity & Package Configuration: Your onboarding manager will assist you in configuring your activities, defining pricing models, and setting up packages if applicable.
• Payment Gateway Integration: Choose from a range of online payment methods offered by a secure payment gateway to seamlessly process online payments within Regiondo.
• Channel Integrations: Connect your Regiondo account with desired online travel agencies (OTAs) like Manawa and GetYourGuide to expand your reach.
• Customization & Branding: Personalize your booking pages and customer communications with your brand logo and colors for a consistent experience.

Training & Support:

• Live Onboarding Session: Participate in a personalized live session with your onboarding manager to walk through the platform, clarify any questions, and fine-tune your settings.
• Ongoing Support: Regiondo offers a dedicated support team in accessible through various channels (phone, email, chat) to assist you with any challenges or questions throughout your journey. Available languages for support are English, French, German, Italian, and Spanish.
• Knowledge Base & Community: Access a comprehensive knowledge base filled with articles, FAQs, and user guides.

How does the API connection between Regiondo and Manawa work?

The API connection between Regiondo and Manawa is facilitated through Regiondo's Channel Manager feature, enabling seamless integration with Manawa in just a few clicks. This streamlined process empowers businesses to effortlessly distribute their offers through Manawa's platform.

How to connect?

• If your company is not selling on Manawa yet, please register first on their platform via https://www.manawa.com/en-GB/providers/register
• Below you will find the steps on how to connect your offers to Manawa with your Regiondo account.
  • 1. Go to Channel Manager: Log in to your Regiondo dashboard. Under Channel Manager, choose the option Sales Channels and search for “Manawa”.
  • 2. Edit Channel: Next to the channel "Manawa", click on the "Pen" icon.
  • 3. Activate Channel: Select the products you want to connect and activate the channel with clicking on "Activate Channel".
  • 4. Save: Please do not forget to save your settings once you are finished.
• Additional information you can find in our knowledge base: How to connect to Manawa ? – Regiondo

If you are already a partner, please write directly to your regional manager. If you are not yet a partner and would like to find out more about Manawa, you can also request a contact: Become a partner.